Online Store Policies and Information
Returns made from online purchases:
- All orders are received and processed during regular shop hours. Click here for shop hours.
- If you have any questions regarding your order, please call 888.747.6945, ext. 5523.
- Shipping charges are calculated by weight.
- We make every effort to ship in-stock items approximately two business days after receiving an order.
- Our primary shipping carrier is U.S. Postal Service (USPS), but other carriers are used as needed.
- You will be notified by e-mail as soon as we receive your order. Please enter your preferred e-mail address on your order forms. If we have inquiries regarding your order, we will contact you by e-mail or telephone.
- Forms of payment include Visa, Mastercard, and Cookie Dough or Fall Bucks.
Please Note: You are always welcome to return purchases from the GSNWGL Online Shop to any of our Council Shop locations.